VENDING MACHINE SERVICING & MAINTENANCE.
When you purchase vending solutions from Connect Vending, you will have various options around the vending machine servicing and maintenance package to suit your support requirements.
We pride ourselves on delivering exceptional vending machine servicing and maintenance support throughout the lifetime of your machines, and for the duration of our working relationship with you. Our options for servicing and vending machine maintenance are customised to you and your business.
Our recommended option for vending machine servicing and maintenance is to opt for our Fully Managed Service.
As part of our consultation process, we will discuss these different vending machine servicing options and select the most appropriate plan to support you and your business.
Vending Machine Maintenance
Maintenance plans allow you to cover the costs of any callouts and on-site engineer time. This is the perfect solution for those who are wanting control over the products in your machines but don’t want to deal with the technical or maintenance aspects of the solution.
With this option you also take on the day-to-day cleaning and stock replenishment of the solutions, whilst still receiving our expert engineering support for any technical issues
Callout Vending Machine Servicing Plans
Some of our clients prefer to opt for a ‘reactive’ plan which covers engineer callouts as and when a vending repair service is required.
We strongly recommend a Fully Managed Service or Maintenance Plan over a Callout Plan, as ad-hoc engineer visits can be costly and will not be covered in the same way as they would under a more comprehensive agreement.